When You Rely On Your Site As The Core Of Business, 
Routine Maintenance Is A Must.

Our care plans are preventative care, so we try to prevent anything from happening. If an issue does arise, our support staff will restore your site back to working order. While we cannot guarantee a website will not be hacked, We do everything possible to prevent it, as well as assist in restoration and cleanup of the website using the daily backups that are part of all our plans.

Much like a monthly financial report, our monthly maintenance report provides Issues that were identified and actions that were taken to correct them Tasks that were performed on your site throughout the month Keyword Rankings Analytics and Traffic Competitor Analysis Social Media Analysis Marketing Plan(Platinum)

Content update requests and small design improvements are the most common requests. Requests for new features to your website involving new plugin installation, developing new features, or a full site redesign will require a formal quote.

Similar to a lawyer's retainer, monthly tasks are available every month to place your requests into our schedule and, therefore do not rollover.

If you have a request that will go over your dedicated monthly tasks, we will submit a quote for you to approve separately from your plan. Additional requests will be billed at our current rate.

Listing units include a gallery highlighting the features. These images need to be properly sized, named for SEO, and optimized for fast loading time. We believe these cornerstones are vital to good rankings. We perform this service to help clients be as competitive as possible. We'll provide a location to upload the images and take care of the rest!

We can perform image optimizations ala carte or as part of a separate package if you have a large number of units to process images for.

About 3-4 basic content and image changes.  We can provide guidance in timing and prioritizing your requests queue.

Our Leader Plan includes a monthly session for internet marketing advice. For Leader Plan subscribers, our monthly report includes a recommended marketing plan and this time can be used to strategize and prioritize which tasks should be performed to improve your internet presence

We track incoming customer reviews and respond to them as necessary by addressing reviews that can potentially damage your brand's reputation. We use tested strategies to try and to solve problems before they damage you or your brand's reputation. Google MyBusiness Reviews included as default + 1 other platform of your choice. (TripAdvisor Reviews, Facebook Business Page Reviews, etc )

All our website care plans are tailored towards the inclusive of Managed WordPress Cloud Hosting, that has an edge with advantages like: 100% Samsung SSD Storage Optimized for Speed & Security Super-fast WordPress Caching Engine Dual 12-core processors Free Wildcard SSL Certificate Brute Force Login Protection Web Application Firewall Enterprise-Grade Security 1 Tbps+ anti-DDoS protection Malware Scanning As Enterprise-Grade Security is built into the hosting platform and specially enhanced for WordPress, you never have to worry about any additional security & caching plugins. We have worked closely with our hosting service to the resource needs of our WordPress Solution for Escapia Customers are handled. Note: While we include a Hosting Plan, means we do not limit you with disk space & bandwidth unless our Acceptable Use Policy is violated.

A staging server is a type of server that is used to test website functionality prior to making changes to the production environment. This is ideal for websites that have custom features and functions that require more stringent testing prior to deployment to production.

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with dedicated site support. First, we perform a website evaluation to become familiar with the website, how it was built, and any potential issues that can arise and document its configuration. We document any issues and provide suggestions for improvement prior to beginning your monthly Web Care Plan. The Website Evaluation has a fixed fee, however, if issues are security-related or require immediate attention we will supply an estimate. Finally, we will perform all website updates, set up monitoring, and perform a full backup.

We'll have your plan set up within 1-2 business days.

Absolutely. We would hate to see you go but, understand financial needs outweigh other decisions and don't want to lock anyone in. Request a cancellation via email supplied with our welcome information, and we will immediately stop the next payment.

Yes! Our Grower Care or above plans are perfect for keeping your WooCommerce site running great.